Shipping policy
Delivery Policy
Delivery Areas (Residential Addresses Only)
We currently deliver to residential addresses in the following areas:
Zone 1 – Metro Vancouver Core Vancouver, Burnaby, New Westminster, North Vancouver, West Vancouver, Coquitlam, Port Moody, Port Coquitlam
Zone 2 – Fraser Valley Surrey, Langley, Pitt Meadows, Maple Ridge
Delivery Schedule & Order Cut-off
| Zone | Order By | Delivered |
|---|---|---|
| Zone 1 | Tuesday | Thursday |
| Zone 2 | Wednesday | Friday |
Orders placed after the weekly cut-off will roll over to the following delivery cycle.
Delivery Fee
A flat delivery fee of $8 applies to all orders. Delivery is free on orders over $150.
Receiving Your Order
Our products are fresh and frozen perishable foods, so timely receipt is important for food safety and quality.
- Please ensure someone is available to receive your delivery on your scheduled day.
- If no one is available at the time of delivery, your order will be left at your door.
- Once an order has been delivered, we are not able to offer refunds or replacements for spoilage, loss, or damage resulting from a delayed pickup or an unattended delivery.
If you anticipate not being home on your delivery day, please contact us in advance so we can arrange an alternative delivery date.